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Frequently Asked Questions
Payment Information
Delivery charges for orders from the Online Shop?
This depends on your location and the quantity of the products you purchase.
How long will delivery take?
This depends on your location and the quantity of the products you purchase.
What exactly happens after ordering?
After placing the order, a dedicated person will contact you.
Do I receive an invoice for my order?
We will create a PI based on the information you provide.
Order & Billing
How can I cancel my order?
Within 3 days after the payment is made, we can inform you that the order can be cancelled.
Can I make changes to my order?
Modifications can be made at any time before payment. Modifications can be made within 3 days after payment.
What payment options do you accept?
T/T, letter of credit, bank transfer, electronic payment
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